The Financial Intake Coordinator complies with internal control systems and policies and procedures to meet company's cash collecting goals. Supports the delivery of quality services and the financial goals and objectives of the organization through effective day to day management of financial admissions and data processing procedures and collections. Monitors and analyzes all aspects of accounts receivable management indicators on a daily basis. All duties performed according to Joint Commission, Federal and State Regulations and the Oceans' mission, policies and procedures and Performance Improvement standards.Essential Functions
- Ensures appropriate financial criteria are met prior to patients completing the admission process, including: verification of insurance coverage, notation of important benefits information, approval of any required deposit and administrative adjustments based on financial and/or clinical need, distribution of admitting documents to appropriate organization staff and necessary signatures obtained.
- Ensures active patient accounts are receiving documented follow-up utilizing the patient accounting tickler system and that patient accounts are classified and/or reclassified appropriately.
- Ensures that all adjustments and refunds are approved and posted accurately and timely.
- Ensures payment arrangements for non-covered or poorly covered services, patients, and/or guarantors to resolve accounting problems, including disputed amounts and credit balances.
- Updates code and vendor lists as appropriate for Intake process.
- Prepares and reports credit report to Trispan and UNYSIS quarterly.
- Provides cost report information.
- Performs monthly closing accurately and timely, and updates code listing information.
- Familiar with a variety of the field's concepts, practices, and procedures.
- Provides information to ensure billing logs are accurate.
Able to read and to write. High school diploma preferred. Must have extensive experience with data entry, clerical, finance and accounting abilities. Must have at least 7 years experience in related field with knowledge and understanding of managed care, commercial insurance, Medicare and Medicaid.
Versatile, flexible, and able to perform in stressful situations. Good time management and organizational skills. Must be able to work with an array of mentally/physically disabled persons in an age/disability, culturally sensitive manner. Excellent assertive communication skills, knowledge and in-depth understanding of chemical dependency/psychiatric treatment. Able to organize and prioritize high volume workloads. Interacts well with the general public in a stress-oriented position. Analyze and utilize data and systems to provide individualized quality treatment in a cost-effective manner. Able to function with minimal supervision and complete understanding and respect for patient confidentiality.Work Environment
Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere. Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.